Money Back Policy

We make your comfort our priority. team gives our best to stay N1 on the market. So, our Financial Department has developed some regulations regarding returning the money for failed work. We give you Money Back Guarantee to make you feel safe when ordering a paper on

World Best Essays & Money Back Guarantee

Every customer can open a dispute and submit a money back request. Each dispute is carefully analyzed by Dispute Department on individual basis. While about 95% of our customers are completely satisfied with the writing quality, occasionally some minor misunderstandings occur. We want you to feel safe while ordering at, so you can open a dispute at any stage of the order writing. Please, read through the possible stages of requesting a dispute. guarantees that our Dispute Department (DD) will analyze your request within 5-7 days. Most of the disputes are closed within 3 days but at times it might take longer than a week if communication is delayed on your side. Kindly, make yourself available to our agents to speed up the process. DD carefully reviews all aspects of the dispute and makes detailed report regarding the conclusions made. We inform the client about our decision and if the refund request is justified, we return your money back the same day.

Please note, if you ordered in the European Union and paid VAT, you cannot have it refunded. VAT is charged by the payment system. We refund or partially refund the price stated in the Prices section of the website. VAT doesn’t go to

All refund requests are accepted within 14 days from the paper delivery.

We 100% refund if:
  • The payment is made twice - if double payment was made by mistake, please get in touch with our Live Support ASAP. We will make sure that your money is returned to you promptly. The same applies to identical orders. It might happen that you placed exactly the same order and paid for it, then we will refund the sum. Our Live Support monitors all the orders and refunds are often given even without your application.
  • No writer was assigned for your order - Our Support assigns qualified writer to each order to make sure that your instructions are followed precisely. At times, the assignment might be too complicated for the available writers. If no writer was assigned for your order, we will not only give you full refund, but will offer a special discount for the future order as a token of an apology. If there is no writer found for the revision to be completed for the order, the dispute will be open and DD Manager will review your case. We offer an individual approach for each client.
  • Plagiarism was detected and proved - Each order is checked with plagiarism scanner. We use several tools to make sure that your paper is 100% original. Please note, that up to 7% of the content can be considered unoriginal by plagiarism scanners due to citations, terms, book names, etc such paper are checked manually to ensure authenticity of every order. Only can deliver the most reliable reports. Unfortunately, we cannot check your paper with this tool because saves all papers to its database. If somehow we failed to detect plagiarized content in the paper you ordered, please send the plagiarism report together with refund request. The DD will consider your case and offer the most appropriate solution. reports are considered to be the most reliable proof. If any paper is proved to be plagiarized we will provide 100% refund.

Full refund or partial refund might be given if
  • Your paper was delivered lateWe carefully monitor deadlines. Our Support Team is automatically notified about all orders that are about to be late. Our writers are penalized for late orders, so only 3-5% of the orders are delivered late. If we did fail to meet your deadline, partial refund can be given to cover the difference in price. Money back request will be denied if late delivery was a customer’s fault (e.g. no instructions, incomplete instructions, no attachments, no communication, etc). Our Support Team might approach you with the deadline extension request. If you agree to extend the deadline, no refund will be given for this order.
  • The revision was late - We provide FREE revisions if your initial requirements have not changed. The price recalculation is not applicable when you asked for your paper to be revised for free. Revision is to be done within 24 hours, we can consider shorter deadlines on individual basis. Unfortunately we cannot provide any revisions if you apply for a refund at the same time. Complaints regarding late revisions are to be submitted to the Dispute Department. The DD will appoint a manager to review your order. Please give us 7 -10 days to provide the detailed analysis of your complaint. Usually we can review each case within 1-2 days, although some complicated cases might take longer.
  • You are not satisfied with the quality of writing - cares about every customer. We make sure that your order is assigned to the most qualified writer, then carefully edited and scanned for plagiarism. Unfortunately, there might be some situations when our customers are still not pleased with the quality of the delivered papers. We hope to see you among our returning customers and will consider your case with great care and attention to details.

The most common reasons to submit a refund request are listed below:
  • You changed your mind and decided to cancel your order - Any order can be canceled before the writer started working on it. We guarantee 100% refund for such orders. Partial refund might be applicable for the orders cancelled within half a deadline. Please note, if the paper was completed earlier and delivered before the deadline, the sale is considered final. Upon the order delivery you are not eligible to cancel it and apply for any refund.
  • The writer failed to follow academic writing style. We regret to inform that we do not provide refunds for minor problems. You can be offered FREE editing services instead.
  • The writer failed to meet your initial requirements.Please note, you can ask to revise your paper prior to submitting a refund request. Most of issues are closed after revisions. On some occasions your first writer might be not capable to meet your requirements, then we can reassign your order to another writer and solve the problem. Unfortunately, free revisions and reassigns are not available for changed instructions. Please submit your refund request only if the order deadline has already passed and it is too late to assist you. The DD will consider all aspects and suggest full or partial refund.
  • The paper is not written on appropriate Academic level - You can file the complaint within 14 days from the order deadline. The manager of the Dispute Department will suggest a refund or a special discount. Please note, some customers order High school paper instead of University level. We cannot provide any refund for wrong orders.
  • Additional services were not offered on appropriate level - Please note, that all additional services are nonrefundable. Unfortunately, such services as drafts, summaries or editing cannot be considered separately. We will offer you a special discount as an apology for some faults in additional services.

These regulations cover most common refund requests, if your case is somehow different, you can still apply for a refund. Our Dispute Department will consider your request and suggest the most suitable solution within 7-10 days. Feel free to contact our Live Support with any inquiry. We are available 24/7. Our qualified agent will either offer you a solution to the problem, like free revision or reassign, or will assist you with refund request.